Independent technology-migration research

PT-2026-022 · 17 July 2026

PlatformTrace

The public record of technology change.

Service-retirement bulletin · High confidence

Microsoft will retire Azure AI Personalizer on 1 October 2026.

Applications using Personalizer Rank and Reward calls need a replacement learning loop before the service retirement date.

Scope: this concerns Azure AI Personalizer, not Azure AI services generally.

Verified change

Microsoft stopped allowing new Personalizer resources in September 2023 and will retire the service on 1 October 2026. Current Microsoft guidance recommends migrating to the open-source Microsoft Learning Loop.

Required action

Inventory Rank and Reward API dependencies, export models and learning settings where needed, and replace the hosted Personalizer loop before retirement.

Boundary and limitation

Microsoft documents the retirement date and replacement guidance but does not provide one universal migration design for every application.

Sources

Microsoft Learn: What is Personalizer?