- Organisation
- The Access Group
- Predecessor
- product-line-specific AI implementation and governance approaches; no single displaced predecessor platform is named
- Destination
- Access Evo using Azure API Management as a generative-AI gateway with Azure AI Search and Semantic Kernel
- Workload
- AI model routing, policy enforcement, security, cost controls, telemetry, semantic caching, orchestration and trusted retrieval across more than 20 product suites
- Stage
- Operational production rollout
- Retirement status
- No named predecessor platform retirement is claimed; the event is a governed platform implementation and production rollout.
- Confidence
- High
- Next trigger
- A dated cutover, formal retirement statement or material later implementation milestone.
Programme context
The Access Group deployed Access Evo, a shared governed AI platform using Azure API Management as its generative-AI gateway, with Azure AI Search and Semantic Kernel supporting controlled rollout across more than 20 product suites.
Why this matters: This record identifies a named Irish or UK organisation, a bounded predecessor state, a destination platform, an affected workload and a source-stated operational stage.
Migration timeline
| Date or stage | Milestone | What changed | Evidence status |
|---|---|---|---|
| Before platform | Product-specific approaches | AI implementation and governance were handled across product lines without one named shared predecessor platform. | Source-stated context |
| First year | Production rollout | Access Evo became operational and supported shipped AI-enhanced products across the portfolio. | Source-stated production state |
| 17 Nov 2025 | Dated source | Microsoft published the customer story. | Dated first-party evidence |
Workload migration matrix
| Workload | Predecessor | Destination | Status by 26 Jul 2026 |
|---|---|---|---|
| AI model routing, policy enforcement, security, cost controls, telemetry, semantic caching, orchestration and trusted retrieval across more than 20 product suites | product-line-specific AI implementation and governance approaches; no single displaced predecessor platform is named | Access Evo using Azure API Management as a generative-AI gateway with Azure AI Search and Semantic Kernel | Operational production rollout |
Implementation and architecture
- Azure API Management operates as the generative-AI gateway for model routing and policy enforcement.
- Azure AI Search supports trusted retrieval and semantic caching.
- Semantic Kernel supports orchestration across the governed platform.
Known unknowns and contradictions
- The exact platform go-live date.
- The complete set of product suites and data sources connected.
- Whether any prior shared platform was displaced or retired.
No missing fact is inferred to broaden the source-supported platform-change claim.
PlatformTrace analysis
The source supports implementation and production use of a shared governed AI platform. It does not establish replacement or retirement of a named predecessor platform, an exact go-live date, or migration of every Access product and data source.
Performance, cost, uptime and operational outcomes remain attributed source claims unless independently stated otherwise.
Evidence ledger
- The Access Group — Microsoft customer story, 17 November 2025
Dated Microsoft customer story identifying Access Evo, Azure API Management, the governed AI workload and production use across the product portfolio.
Approval: Issue #47 standing publication authority and the completed 26 July 2026 five-lane central filter.
Corrections and updates
26 July 2026 — Initial long-form Verified dossier published from the completed five-lane Ireland/UK intake and corrected central filter. Later milestones will be appended rather than silently replacing this state.