- Organisation
- Biffa, United Kingdom
- Predecessor
- a legacy ERP environment with scalability, compliance, interface and control limitations
- Destination
- Microsoft Dynamics 365 Finance supporting finance and procurement workflows with real-time integrations
- Workload
- Microsoft Dynamics 365 Finance
- Stage
- operational
Evidence boundary: Billing continues to originate in a legacy system and integrates into Dynamics 365. The record therefore does not claim complete retirement of Biffa's legacy ERP or billing estate; reported benefits remain customer/vendor attributed.
Verified platform change
Biffa implemented Microsoft Dynamics 365 Finance for finance and procurement workflows, with real-time integrations into the wider application estate.
Transition
From: a legacy ERP environment with scalability, compliance, interface and control limitations
To: Microsoft Dynamics 365 Finance supporting finance and procurement workflows with real-time integrations
Known unknowns
Billing continues to originate in a legacy system and integrates into Dynamics 365. The record therefore does not claim complete retirement of Biffa's legacy ERP or billing estate; reported benefits remain customer/vendor attributed.