- Organisation
- Harrods, United Kingdom
- Predecessor
- Harrods' mature SAP ECC and prior SAP retail, supply-chain and finance footprint described in the customer presentation
- Destination
- Greenfield SAP S/4HANA Future Retail platform operating across the source-described retail, supply-chain and finance scope
- Workload
- SAP S/4HANA
- Stage
- operational
Verified platform change
Harrods' dated UKISUG customer presentation documents its Future Retail move from a mature ECC/BW landscape to greenfield SAP S/4HANA, with the support transition completing through January 2026 and service starting 1 February 2026; customer-led session and implementation evidence describe the deployment as successful and live in early 2026.
Transition
From: Harrods' mature SAP ECC and prior SAP retail, supply-chain and finance footprint described in the customer presentation
To: Greenfield SAP S/4HANA Future Retail platform operating across the source-described retail, supply-chain and finance scope
Known unknowns
The dated 22 April 2026 Harrods customer evidence proves the bounded Future Retail SAP S/4HANA deployment had reached an operational state by that evidence horizon. It does not establish one private exact production cutover timestamp, retire every Harrods technology system, or extend the claim beyond the source-described SAP retail, supply-chain and finance footprint.