- Organisation
- Harrods Limited, United Kingdom
- Predecessor
- A single SAP Process Orchestration environment plus third-party middleware interfaces supporting Harrods' integration landscape
- Destination
- SAP Integration Suite as the cloud-first integration layer connecting cloud and on-premise technologies
- Workload
- SAP Integration Suite
- Stage
- operational
Verified platform change
SAP states that Harrods selected SAP Integration Suite for its cloud-first integration strategy, migrated existing integrations including SAP Process Orchestration and third-party middleware interfaces, reused 60% of existing Enterprise Services Repository content and deployed more than 600 additional integration flows to production.
Transition
From: A single SAP Process Orchestration environment plus third-party middleware interfaces supporting Harrods' integration landscape
To: SAP Integration Suite as the cloud-first integration layer connecting cloud and on-premise technologies
Known unknowns
SAP's dated 6 October 2021 first-party announcement proves operational SAP Integration Suite use, a 40% TCO reduction and reuse of 60% of SAP Process Orchestration ESR content by that date; the current SAP customer story supplies the broader bounded migration detail. The evidence does not disclose one private exact cutover day for every interface. This integration-platform event is distinct from the already governed Harrods SAP S/4HANA Future Retail family PT-2026-239.