Salesforce has removed the option for customers to indefinitely delay scheduled migration of their organisations to Hyperforce. Its official support documentation states that the policy took effect on 1 July 2026.
Hyperforce is Salesforce’s public-cloud-based infrastructure architecture, replacing traditional Salesforce first-party physical data-centre infrastructure. Salesforce says customers receive a migration notice 30 days before the scheduled move and a reminder 15 days before it.
Migrations take place during the customer’s preferred maintenance window. Salesforce performs the move centrally.
Verified facts
- The no-delay policy took effect on 1 July 2026.
- Customers receive 30-day and 15-day notices.
- Hyperforce is infrastructure defined and managed as code on public cloud.
- The migration is performed by Salesforce.
Analysis
The policy turns a long-running same-vendor infrastructure programme into a forced timetable. It should not be described as customers migrating away from Salesforce or replacing their CRM platform.
Limitations
The source does not disclose how many organisations remain outside Hyperforce or how many had previously deferred migration.
Source
Salesforce Help: Hyperforce general information, FAQ and migration guide