- Organisation
- Sureserve Group, United Kingdom
- Predecessor
- Systems, data and workflows without the source-described common Workato orchestration layer
- Destination
- Workato operating as the core orchestration platform connecting systems, data and workflows, with approximately 100 million transactions processed
- Workload
- Workato
- Stage
- operational
Evidence boundary: The dated 7 April 2026 Workato evidence proves operational orchestration use and the source-stated transaction scale. The broader digital transformation and AI programme remain ongoing; no completion date, whole-estate replacement or fully deployed AI state is inferred.
Verified platform change
Workato's dated customer evidence says Sureserve introduced Workato as a core orchestration platform a few months into a major digital-transformation programme and had processed approximately 100 million transactions through it.
Transition
From: Systems, data and workflows without the source-described common Workato orchestration layer
To: Workato operating as the core orchestration platform connecting systems, data and workflows, with approximately 100 million transactions processed
Known unknowns
The dated 7 April 2026 Workato evidence proves operational orchestration use and the source-stated transaction scale. The broader digital transformation and AI programme remain ongoing; no completion date, whole-estate replacement or fully deployed AI state is inferred.